For all items and products that are under lingerie, underwear and swimwear, we apologies for not accepting returns due to general health and hygiene. Moreover, for other items, returns are accepted only for items delivered by mistake or has manufacturing issues.

For other items returns, we can accept under the following rules:

  • Return request must be submitted in same delivery date.
  • Send picture showing current item condition – we can accept only good condition items.
  • Packaging should be in good condition.
  • Invoice copy is available.
  • Return delivery charges 2.500 KD. should payed in advance – payment link will be provided to customer.

Feel free to contact us when you need to discuss more about your received items.


We apologies for not accepting refunds, the amount of returned items will be considered as balance for future purchases.


For delivery information kindly check  Delivery  page.

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